TalkScams Team · Source-backed educational guide · Not a community report
Delivery text asks for a redelivery fee? Verify it before paying
An unexpected delivery-problem text may lead to an imitation carrier website asking for card or identity details. A small claimed fee and familiar branding do not authenticate the request. Verify the delivery independently before entering information.
Source: U.S. Federal Trade Commission · Original advisory date: 2025-04-16
This summary is not a firsthand report or an endorsement or partnership by the source.
Warning signs to recognize
- The text asks you to fix a delivery problem through its own link.
- The linked page requests payment or sensitive information before you have verified the shipment.
- The message urges immediate action instead of allowing time to check through a trusted channel.
How to check or protect yourself
- Do not reply to or open links in an unexpected delivery text.
- Check with the retailer or carrier using a website or contact route you already know is genuine, not details supplied in the message.
- Do not assume a recognized company name makes the text authentic.
- Use your phone's report-junk option for scam texts; preserve relevant evidence first if money or personal information was exposed.