TalkScams Team · Source-backed educational guide · Not a community report
Fake tracking number used to delay a refund
A non-delivery scam may offer shipping updates to reassure a purchaser while avoiding clear proof the order was dispatched to the correct address. The FTC encourages buyers to keep purchase records and enforce delivery and refund rights.
Source: U.S. Federal Trade Commission · Original advisory date: 2025-11-25
This summary is not a firsthand report or an endorsement or partnership by the source.
Warning signs to recognize
- The tracking page has no credible carrier movement or does not match your address.
- The seller's identity and payment protections cannot be verified
How to check or protect yourself
- Check tracking on the carrier's official site and escalate a missing-order dispute.
- Retain receipts and report suspicious merchants to the marketplace or FTC