TalkScams Team · Educational guide · Reviewed 2026-11-07

Clicked a suspicious delivery text? Check what you exposed

A click alone is different from entering credentials, installing software or paying a fraudulent shipping fee. Identify which actions actually occurred before taking the next step.

What to do now

  1. Close the suspicious page and do not enter payment details or download files. Check any delivery directly through the merchant or carrier’s independently verified website.
  2. If you entered a card number, contact the card issuer promptly and follow its guidance for securing the account.
  3. If you entered a password, change it from the legitimate site and enable multifactor authentication. Change reused passwords too.

Follow-up checks and reporting

  1. If you installed an application or gave device permissions, follow malware and device-protection steps and consider trusted technical assistance.
  2. Keep the message as evidence without redistributing any private data. Report it to your local official fraud authority or mobile carrier when appropriate.
  3. Monitor accounts for unexpected activity. A message alone does not prove that your phone is infected or that your identity was stolen.

Watch for a follow-up scam

  • The message demands a small redelivery payment through a lookalike website.
  • A supposed courier later asks for a security code, more identity documents or a refund fee.

Original source: FTC — What To Do if You Were Scammed

Educational information only. No guarantee of recovery.

Official reporting channels